Challenges and Opportunities in Jewelery Industry

Many Hong Kong jewelry-manufacturing enterprises operate in a make-to-order mode to produce fashionable jewelry, in which they can react to customer requests without building up inventories. Yet, customers expect them to promptly confirm orders, make on-time deliveries and comply the high quality standards.

The major challenge is that jewelery-manufacturing could be the invisibility of production progress status monitoring, actual consumed costs, etc. From our experience, the reason is mainly because of lack of a supply chain execution management under a closed-loop manufacturing environment.

Without an integrated Master Production Scheduling (MPS) function for supply chain execution, staff needs to work manually with offline documents to track-and-trace order fulfillment status. If there is any order inquiry about its status, the staff has to look into many forms and reports to find out the answer. In some circumstances, staff in the Production & Material Control Department (PMC) may not be alerted for the late orders.

In addition, lots of statistical reports are necessary to track the discrepancy of estimated labor cost and actually labor cost; materials issues and actual consumption (include, diamonds, gold, etc.). Such tedious tasks that performed in manual basic slow down the operation flow and information is far lag behind the actual operational procedures.

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